Work With Us

Operations Coordinator

About Us

Location: Barrow-in-Furness
Reports to: CEO
Salary: £26,483
Hours: 35 hours per week (full time)
Closing Date: 29/4/26
Expected Start Date: as soon as available

Citizens Advice Barrow provides free, independent and confidential advice to help people resolve the problems they face. Our aim is to help people find a way forward, make informed decisions and improve their financial resilience and wellbeing.

Make a real difference behind the scenes

We’re looking for an exceptionally organised, proactive and reliable person to join our team at Citizens Advice Barrow.

This is a key role supporting the smooth running of our organisation — helping everything stay organised and ensuring work is followed through to completion.

If you enjoy bringing structure to busy environments, taking ownership of your work, and being the person who quietly keeps things moving, this could be the role for you.

About the role

You’ll work closely with the team to:

  • Manage and organise priorities, tasks and information
  • Coordinate meetings, including preparing papers and taking accurate minutes
  • Track actions and ensure work is followed through to completion
  • Support day-to-day operations, including administration and organisational systems
  • Assist with reports, presentations and internal documents
  • Support operational tasks such as facilities, records and basic financial processes

This role is varied and plays an important part in how effectively the organisation runs.

About You

We’re looking for someone who:

  • Is highly organised and pays close attention to detail
  • Follows tasks through to completion
  • Is proactive and able to use their initiative
  • Takes pride in getting things done properly and on time
  • Communicates clearly and professionally
  • Is confident using digital tools (e.g. spreadsheets, Canva, Google Workspace)
  • Is friendly, approachable and works well with others
  • Can adapt when priorities change and remain calm and focused
  • Enjoys organising, improving and bringing structure to the way things work
  • Cares about people and wants to make a difference in the community

You don’t need to have done this exact role before. Experience in admin or coordination is helpful, but just as important is the right attitude, reliability and willingness to learn.

Why join us?

We’re a welcoming, supportive charity making a real difference in Barrow.

You’ll be part of a positive team environment where your work genuinely matters and contributes to helping people in our community.

There is also opportunity for the role to grow over time, with increasing responsibility for the right person.

How to Apply

Please complete the application form and equality monitoring and email it to: recruitment@barrowcitizensadvice.org.uk 

Applications will be shortlisted against the person specification, so please ensure you clearly demonstrate how your experience meets the criteria. If you would like to visit the office and meet the team, we would be very happy to welcome you. Please email us as above. 

If you are passionate about helping people and want to make a real difference in your community, we would love to hear from you. 

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