Need Advice?

We provide free, confidential and impartial advice and campaign on big issues affecting people's lives.

For telephone advice call: 0808 2787 817 Monday – Friday 9am to 4pm

Our telephone lines can get very busy, don’t forget you can email us - click here.

Macmillan Benefits Advice call: 01229 830 367

Help to Claim Universal Credit - call 0800 1448 444, 8am to 6pm, Monday to Friday

Consumer problem call: 0808 223 1133

Drop in, face to face advice sessions are restarting on Tuesday 8th March. Sessions will be from 9am to 12.30pm every Tuesday and Friday and from 1pm to 3pm on Thursdays. Anyone who drops in will be dealt with in turn so you may need to wait if the session is busy or our advisers are already busy helping someone else. 


Volunteers play a vital role in what we do. Could you join them & help us?

Find Us

See where we are and how to find us.

Research & Campaigns

How we use evidence to try and fix the underlying causes of people’s problems

What People Are Saying

"Very nice people and caring and understanding."

Gino Thomas

What People Are Saying

"Very helpful & friendly advisors that have great knowledge & offer a thorough service. I can't fault them & have helped me on a range of topics. Wish I had contacted them with other issues earlier."

Mike Johson