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Privacy Policy – Using our Website

When you use our website, we collect your information in a number of ways.

We use data called ‘cookies’ to get information about how you’re using our website – for example, what pages you click on and what device you’re using. Find out more how we collect and use cookies when you browse our website.

We also collect information about you if you:

  • email us from our web pages
  • apply to volunteer with us

If you used the email function:

  • We’ll collect your name and email address and any other information you have willingly provided in your query.

Storing your information

Your information is stored securely on our own internal systems. All volunteers and staff who access your data have had data protection training to make sure your information is handled sensitively and securely.

We keep your data for maximum of 6 years and it’s then deleted.


Contact us about your data

You can contact us at any time and ask us:

  • what information we’ve stored about you
  • to change or update your details
  • to delete your details from our records

Send us a message at

Or call us on 01229 830 367, Monday – Friday 9am-4pm